Tremendous Source of Inspiration

Three days after I arrive home I get the following email:

Dear Mr. Williams,

It was indeed a pleasure having you stay with us during your recent visit to Bangalore.

We thank you for sparing your valuable time to complete our Guest Questionnaire, which has been forwarded to us by our Chairman for action and response.

It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Oberoi, Bangalore to provide our valued guests with personalised service that meets high standards of hospitality.

I have conveyed your gracious compliments to Sreeram, for whom it has been a tremendous source of inspiration.

I look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you,

Yours sincerely,

[name deleted]
General Manager

The Oberoi, Bangalore